Returns & Exchanges
At Giving Tree, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. We are committed to ensuring you find the right pieces to grow your sanctuary.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Item
Carefully repackage your items in their original Giving Tree packaging, ensuring all hardware and assembly instructions are included.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing